THREAD COLLECTIVE | Clothing, apparel and fashion brands
THREAD COLLECTIVE
CAREERS
CUSTOMER SERVICE
Customer Service Analyst
Location: Saint-Laurent, QCType: Full TimeMin. Experience: 3
Thread Collective Inc is looking for a Customer Service Analyst reporting to our planning manager, to support our line and better our execution. Creative & innovative ideas, no matter how big or small, are valued and welcomed from all levels. We are a team who are not afraid to work hard together to grow & thrive using the unique talents & contributions each of our associates brings to the company.
Primary Responsibilities (Include but are not limited to): • Manage item creation, order creation and allocations for all Walmart Orders
• Can follow the order from inception through final shipments - working with our Logistics
• Understanding of Inventory management (Inbound/Outbound)
• Update detailed analysis of item performance for Major retailers
• Discusses and appropriately escalates any issues that may impact operations.
Qualifications: • An organized, detail-oriented individual who is analytical and able to proactively investigate and solve problems.
• Must have strong oral and written communication skills and work well in a team environment.
• Experience working with Walmart (Retail Link).
• Replenishment program knowledge also would be an asset
• Understands the sense of urgency and can meet deadlines.
• 3 years of experience with Customer Service / order allocation.
• Essential â€" software expertise in Excel, Microsoft Office; experience with Momentis would be an asset.
Location: Saint-Laurent, QCType: Full TimeMin. Experience: 5
Thread Collective, Inc (TCI) is a privately-owned global designer, manufacturer and distributor of apparel. TCI has earned its reputation as a leading North American force in the design, development and distribution of a full range of apparel and accessories. We market products for all genders, to all retail tiers - from mass market merchants to high end department stores, specialty boutiques and sporting goods retailers.
The Ladies Designer’s main responsibilities include, but are not limited to: • Presenting seasonal lines developed, providing relevant insight consistent with market trends
• Support merchandiser in specific design development projects
• Trend research. (Keep up to date with emerging and current trends)
• Work in collaboration with buyers and sales team on trends and customer needs
• Create design and technical sketches (CADS )
• Create, develop, and edit detailed technical packages, including detailed technical sketches in Adobe Illustrator and Technical BOMs (bill of materials)
• Creating and overseeing design to ensure quick flow through and strong adherence to the production calendar
• Work closely with the fit and spec / technical team to ensure the styling and quality from development stage of each product to final production.
• Approve production sample
Qualifications: • Five (5) years of experience in a similar role
College-level degree in Fashion Design or related experience
• Relevant experience in contemporary fashions is a strong asset
• Strong knowledge of Illustrator and Photoshop
• Proficient in basic Microsoft Office software
• Excellent fashion sense and ability to translate trends
• Proven experience in garment construction and design
• Proven knowledge of the production cycle
Proven ability to collaborate with all functions and all levels
• Ability to adapt to changing environments and be flexible
• Strong attention to detail
Results oriented
• A strong team player with the ability to influence others
Location: Saint-Laurent, QCType: Full TimeMin. Experience: 3
The Technical Designer’s main responsibilities include, but are not limited to: • Support head designer in specific design development projects
• Create design and technical sketches (CADS )
• Create, develop, and edit detailed technical packages, including detailed technical sketches in Adobe Illustrator
Creating and overseeing design to ensure quick flow through and strong adherence to the production calendar
• Work closely with the fit and spec / technical team to ensure the styling and quality from development stage of each product to final production.
• Support approval process of production sample
Qualifications: • At least three (3) years of experience in a similar role
College-level degree in Fashion Design or related experience
• Relevant experience in contemporary fashions is a strong asset
• Strong knowledge of Illustrator and Photoshop
Proficient in basic Microsoft Office software
• Excellent fashion sense and ability to translate trends
Proven experience in garment construction and design
• Proven knowledge of the production cycle
• Proven ability to collaborate with all functions and all levels
• Ability to adapt to changing environments and be flexible
• Strong attention to detail
• Results oriented
• A strong team player with the ability to influence others